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Return Policy

Turn Pickle offers the highest quality custom artwork and designers!

Return Policy

Please be advised that Turn Pickle has a no returns policy because of the nature of our personalized products. However, if something doesn't look right or is defective, we'll rectify the situation for you immediately.

Before product received

Order cancellations are allowed up to 1 hour after your order. Anything thereafter will require a 30% re-stocking fee. The reason for this is because we start working on your order as soon as we can, a 30% restocking fee will go toward the time put into starting order fulfillment.
On some occasions, we'll be able to refund / cancel an order beyond 1 hour at no cost to you. It just depends, so email us and we see what we can do.

While we will do all we can to ensure your order is delivered we cannot be responsible for conditions beyond our control such as severe weather, customs and border issues (for international shipments), service interruptions, etc. 

We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.

After product recieved

Because these are one of a kind products with a personalized portrait, we do not offer refunds. All sales are final. 

Notice about coloration
Every effort is made on our end to capture the micro coloration details of your portrait. Please be advised that we cannot guarantee exact colors on your product like we see on screen.

The coloration is limited to the technology that is available to us. We're using state of the art printers, but ink will always print darker. We do what we can on our end to brighten up artworks prior to printing.